FAQs

Sea Moss FAQs

What is Irish Sea Moss?

Sea Moss is a species of the red algae or red seaweed.  Sea Moss has been used for generations in places like the Caribbean Islands, Africa and Ireland. Irish Sea moss has many vital properties and has been labeled as a "super-food" due to it's powerful immune-boosting nutrients. It contains more than 90% of the nutrients your body needs and can be used as a natural medicine to treat or reduce flu-like symptoms. Sea moss contains Vitamin A, B, C, D, E and K and minerals such as: selenium, calcium, potassium, magnesium, iron and zinc.

What are some of the health benefits of sea moss?

Sea Moss has so many wonderful benefits that we can’t list them all. So we’ve narrowed it down to the top 10.

1. Helps improve eyesight
2. Supports a Healthy Heart
3. Promotes a Healthy Thyroid
4. Improve Metabolism
5. Promotes Good Digestion
6. Help Maintain a Healthy Weight
7. Is a great Post Workout Recovery Tonic
8. Improves Libido - Male's Natural Aphrodisiac
9. Supports Hair, Skin & Nails
10. Helps develop immunity against the cold & flu 

Where do you get your Sea Moss?

Our 100% Organic Sea Moss was wild-crafted in the clear and serene oceans of the Caribbean island of St. Lucia. 

What is the processing time to ship my Organic Sea Moss gel?

Orders are processed and shipped Monday - Thursday via USPS. We make each order fresh and we ship in batches. Orders placed on weekends or holidays will be processed the following business day. Once order has been processed and shipped, you will receive tracking information via email. 

How long will Sea Moss gel last?

The Sea moss gel will last about 2-3 weeks refrigerated. You can freeze the gel to last up to 6 months by placing in a freezer safe container.

 

Sea Moss handcrafted cold process soap FAQs 

What is handcrafted, cold process soap?

 Handcrafted cold process soap is soap in its purest and true form. It's created from the chemical reaction that occurs when combining lye (sodium hydroxide) with water, blending it with fatty oils, and adding essential or fragrance oils , natural colorants and clay. This chemical reaction is called "saponification" and transforms these base ingredients into soap. 

What is the processing time? (Excluding Sea Moss gel)

Orders are processed and shipped Monday - Friday via USPS. Products are made and packaged by hand. Orders placed on weekends or holidays will be processed the following business day. Once order has been processed and shipped, you will receive tracking information via email. 

Can I make changes to my order?

Changes cannot be made once an order is placed. Please make sure all the information is correct before purchase.

What is the difference between KayKay Essentials soaps and commercial soaps?

KayKay Essentials soaps are made with natural organic ingredients. We use a mixture of nurturing organic oils and lye. The lye combines with the oils and turns the mixture into soap.  Commercial brands use a mix of harsh chemicals and sulfates to create something that resembles soap. Our skin is the largest and only exterior organ, why would you settle for anything less. 

 

What should I do if my package is lost or stolen?

Once packages leave our facility, we are no longer responsible for transit. If your package was lost or stolen, you must file a claim with USPS. The link is provided below to start the process of your claim.

https://www.usps.com/help/claims.htm

 What should I do if my package is damaged?

If you receive damaged items, email info@kaykayessentials.com photos of the damaged product within 24 hours of receiving the order. Since the damage will have occurred during shipping, which is not the senders responsibility, you will be eligible for a replacement product on the house but will just need to pay the shipping fee.

Do you use dye in your soap?

We do not use dye in any of our products. A few of our soaps do contain a coloring powder called Mica. Mica is a naturally occurring skin safe mineral. Mica is safe for all skin types and does not dye your skin in any way

 

Do you use Lye (Sodium Hydroxide) in your handmade soap?

Most definitely. True soap cannot be made without Lye, it would be a detergent. Sodium hydroxide (also called caustic soda or lye) which is an alkali, is combined with oils to cause a chemical reaction called saponification. The saponification process breaks down the fats or oils into fatty acid chains, and the lye is neutralized in the process. The lye will have completely evaporated by the time the soap has cured (4-6 weeks) and ready to use. There is no lye present in the finished bars of soaps.